eBay Money Back Guarantee timelines
For items where the buyer has uploaded tracking, if the seller doesn’t issue a refund within 2 business days of the item’s delivery to the seller, we will automatically issue the buyer a full refund on the seller’s behalf.
The seller will be required to reimburse us for such refunds.
Does eBay refund seller fees for returned items?
If a seller is eligible for a refund of final value fees, eBay will apply a credit to the seller’s account. This credit can be used towards future listing fees. This credit balance appears as a negative number on invoices and account status. Alternatively, sellers can also request a refund of their eBay credit balance.
Will eBay refund my money if I was scammed?
Fortunately, victims of this kind of fraud have usually got a refund from eBay. How it works: Selling an item, you receive the customary email notification from PayPal that your buyer has paid, and duly mail them the goods.
Can eBay make me refund?
In most cases, if you issue a full refund to the buyer before we’re asked to step in, we’ll credit your final value fee. Insertion fees and other eBay fees aren’t refunded, though. You can find more information in our policy below.
How long does eBay take to refund?
When a seller issues the refund there may be a delay in receiving the money depending on your original payment method. If you used a PayPal balance or bank account, the money will show up in PayPal right away. If you used a credit or debit card the refund gets put back on your card, which takes 3-30 days.